How to make sure you choose a reputable removals company
To choose a reputable removals company, check independent reviews, ask for a home survey and a written quote, confirm what insurance covers your belongings, and read the payment and cancellation terms before you pay a deposit. Be wary of very low phone quotes and of brokers who sell your job on to another firm.
What Should You Consider or Check While Choosing Your Removals Company?
1. Reviews
For some it might go without saying, but you’d be surprised just how many people don’t check the web prior to making a booking. The internet is an absolute gold mine of information, and fortunately for you can easily check how well a company handles its business before even speaking to them. Just pop their name into Google. You’ll find any reputable firm has a good amount of reviews, as we have here!
2. Get a Survey Beforehand
It would be much easier; however, we often find that not every job is the same. There’s always the awkward parts, and usually some awkward items too. It shouldn’t cost anything but by performing a survey of your home prior to moving day the company can assess any issues prior and make sure they have the right equipment on hand.
3. Payment Terms
Be dubious about any company that only offers a cash-in-hand service, as these are usually the cowboys, especially if they request a large deposit up-front. Cheap isn’t always cheerful, and whilst you should and will be mindful about costs (we’re sure you’ve got a lot going on), make sure that payment terms are fair and agreeable.
4. Insurance Policy
With many man and van services springing up everywhere, it’s important to ensure that the company you select has relevant insurance to carry out the job with you assured that your belongings are covered in the event of an accident. Whilst every precaution is generally taken, the inevitable can and does sometimes happen. How awful would it be if you were then to find out that no cover or not enough cover is in place!
5. Top Tip!
If you check beforehand, many removals companies will offer to drop off packaging materials for you beforehand. This can save a huge amount of time and reduce the costs of your home move quite considerably. Place all your items near the front door once packed and when it comes to moving day it’s just a case of backing the van up, handling your items safety and securely to the van and off we go. Don’t pack the kettle though, you might want a cuppa between if you’ve more than one trip!
At W & W Movers we’re always happy to provide a free quote, survey and an honest removals service.
We are also able to offer a full packing service for both homes and office.
If you haven’t got that much we do have a simple man and van service too.
For an honest, professional and affordable removals or man and van service in London, get in touch.
Call W & W Movers 020 3282 1582 or visit our contact page.
Choosing a Removals Company: Common Questions
Shortlist firms with recent, detailed reviews on independent sites, then ask at least two or three for a survey and a written quote. Compare what each quote includes - packing, materials, insurance, parking, dismantling - not just the price. Check the company’s registered details and ask who will actually do the move.
Ask whether they’ll do a survey, what the quote includes and excludes, what insurance covers your belongings and up to what value, how they handle damage claims, what deposit and cancellation terms apply, and whether their own crew or a subcontractor will do the job. Get the answers in writing.
Warning signs include a quote given without seeing your belongings, a large upfront deposit, no landline or physical address, no written terms, and pressure to book immediately. Brokers may take your booking and pass it to a different firm. Check the company on Companies House and ask for the name of the crew leader who will arrive.